Terry Owens Joins Kegel's Technical Support Team
Terry Owens started with Kegel in 2000 in the core manufacturing division. He quickly advanced to Quality Control Manager where he served as the final inspector for all completed lane machines. Owens later held the position of Technical Sales Specialist and leveraged his technical knowledge to offer help with sales, installation, and general service. Terry also led a series of lane maintenance training courses at Kegel for both Distributors and customers before moving out of the country where he continued to work with Kegel remotely. While living abroad, Owens performed remote technical support work and assisted with tournaments and machine installations throughout Europe.
Owens says, “I’m excited to be back with the Kegel team and look forward to continuing to help provide the highest quality service for our customers.”
Owens will work full-time at Kegel’s U.S. Headquarters in Lake Wales as part of the Technical Support team. In his role, some of his responsibilities will be to provide telephone support, teach educational classes, and perform in-house lane machine rebuilds.